Q: How i can submit issue about Delete Old USDT Address and Rebind on self-service center OK.WIN?
A: To submit Delete Old USDT Address and Rebind on self-service center OK.WIN, please follow this step
1. You need to use this link https://okwinservice.com/
2. After you enter the link then close the notification
3. Select issue and choose Delete Old USDT Address and Rebind
4. Fill your OK.WIN ID account
5. Attach photo selfie holding identity card clear and detail
6. Attach photo selfie holding USDT address clear and detail
7. Attach deposit receipt proof clear and detail
8. Press submit issue button



STATUS ISSUE
Q: How do i check my status issue Delete Old USDT Address and Rebind on self-service center OK.WIN?
A: You can check the status issue by pressing the Check Issue status then fill your OK.WIN ID account and select the Delete Old USDT Address and Rebind lastly click to search and it will showing the status of your issue

SUCCESS STATUS
Q: I already checking and the status in here already success and there is a notes Pass - Success "USDT address successfully deleted" what is that mean ?
A: For that mean OK.WIN finance department successfully help to delete your USDT address bound on account and you just need to check on withdrawal menu and rebind new USDT address

REJECT STATUS
Q: What about with status reject i need to know if my Delete Old USDT Address and Rebind issue get reject by OK.WIN finance department?
A: Okay rest assured we will help to explain to you there is few notes rejection you need to know we will give explanation on this below：
1. Reject "Requirement submitted incorrect": this mean you need resubmit again the same issue with requirement provide all correctly there might be some or all data provide incorrect
2. Reject "Requirement provide not clear": this mean all data requirement provide blur or cannot be see clear, please resubmit all back with clear and detail again
3. Reject "Submit complete reuiqerements so we can check": this mean OK.WIN finance department check there is few or all requirement provide not complete and you just need to resubmit same issue with all provided